Informativa sulla privacy

PRIVACY POLICY

Last updated: September 26, 2026

At FiitPower, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use kepilia.com, place an order, or contact us.

1. Data Controller

The website fiitpower.com is operated by:

Fiitpower

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:

contact@kepilia.com

2. Personal Data We Collect

Depending on how you use our website, we may collect the following information:

• First and last name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction details
• Payment-related information
• Information provided when contacting customer service
• IP address
• Browser type and device information
• Website usage and browsing data
• Cookie and similar technology data
• Any other information you voluntarily provide to us

Payment information may be processed directly by secure third-party payment providers. Fiitpower does not necessarily store complete payment card details.

3. How We Collect Your Data

We may collect personal data when you:

• Visit or browse our website
• Create an account, where available
• Place an order
• Subscribe to marketing communications
• Contact us
• Submit a form or provide information voluntarily
• Interact with our website through cookies or similar technologies

4. How We Use Your Personal Data

We may use your personal data to:

• Process, confirm, and deliver your orders
• Manage payments, refunds, returns, and exchanges
• Communicate with you about your orders
• Respond to customer service requests
• Provide and improve our website, products, and services
• Personalize your experience
• Detect and prevent fraud, abuse, and security incidents
• Maintain and secure the website
• Analyze website traffic and user behavior
• Send marketing communications where permitted by law
• Comply with legal, accounting, tax, and regulatory obligations
• Establish, exercise, or defend legal claims

5. Legal Bases for Processing

Depending on the circumstances, we process your personal data on the following legal bases:

• Performance of a contract, such as processing and delivering your order
• Compliance with legal obligations
• Our legitimate interests, such as improving our services, securing the website, and preventing fraud
• Your consent, where consent is required by applicable law

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary to operate our business and provide our services, including:

• Payment service providers
• Shipping and delivery providers
• Warehousing and logistics partners
• Website hosting and technical service providers
• E-commerce and platform providers
• Customer service providers
• Analytics and performance measurement providers
• Marketing and advertising providers, where applicable
• Professional advisers and legal or regulatory authorities where required

These third parties may process your personal data only as necessary to provide their services or comply with legal obligations.

We do not sell your personal data.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate and secure the website
• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use the website
• Measure website performance
• Improve our products and services
• Personalize content or advertising where permitted

Some cookies may be strictly necessary for the operation of the website, while others may require your consent depending on applicable law.

You can manage your cookie preferences through the cookie management tool available on the website or through your browser settings. Disabling certain cookies may affect the functionality of the website.

8. Marketing Communications

Where permitted by law, we may send you promotional emails about our products, services, offers, or updates.

You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link included in our emails
• Contacting us at contact@kepilia.com

You may continue to receive essential service communications, such as order confirmations, shipping updates, or account-related messages.

9. Advertising and Analytics

Where applicable and subject to your consent when required, we may use analytics, advertising, and tracking tools to understand how visitors use our website and to measure the effectiveness of our marketing campaigns.

These tools may collect information such as:

• Pages visited
• Links clicked
• Device and browser information
• Approximate location
• IP address
• Interactions with advertisements

You can manage or withdraw your consent through the cookie management tool available on the website.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

We may retain certain information for longer periods where necessary to:

• Comply with legal, accounting, or tax obligations
• Resolve disputes
• Enforce our agreements
• Prevent fraud or abuse
• Establish, exercise, or defend legal claims

When personal data is no longer required, it will be deleted, anonymized, or securely disposed of in accordance with applicable law.

11. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission or storage over the internet is completely secure. We cannot guarantee the absolute security of your personal data.

12. International Data Transfers

Some of our service providers may process personal data outside your country of residence or outside the European Economic Area.

Where required by applicable law, we use appropriate safeguards for international data transfers, such as adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to restrict or object to certain processing
• The right to withdraw consent where processing is based on consent
• The right to data portability
• The right to object to direct marketing
• The right to lodge a complaint with a competent data protection authority

To exercise your rights, contact us at:

contact@kepilia.com

We may request additional information to verify your identity before processing your request.

14. Children’s Privacy

Our website is not intended for children who are not legally permitted to use the website or provide personal data under applicable law.

We do not knowingly collect personal data from children without appropriate authorization. If you believe that a child has provided us with personal data, please contact us at contact@kepilia.com.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

Képilia does not control and is not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal obligations.

The updated version will be published on this page with the corresponding revision date. We encourage you to review this Privacy Policy periodically.

17. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, you can contact us at:

contact@fiitpower.com